About Shopclues
Founded in July 2011 in Silicon Valley, ShopClues.com is India's first and the largest managed marketplace. ShopClues is among the fastest growing E-Commerce destinations in India. ShopClues core team has more than 75 years of combined experience in Internet, technology and retail primarily in Silicon Valley with some of the best in breed companies such as Microsoft, eBay, Nordstrom, Oracle etc.
With our customer centric approach we provide the best online shopping experience to our customers - starting from the great selection, low price, fast delivery, simple interface, and ending with the best customer service you have ever experienced.
Irrespective of what product or from which merchant you buy at ShopClues.com, we are on your side in terms of giving the best online shopping experience and complete buyer protection.
Our rigorous merchant approval process ensures that our buyers can be assured on all aspects of product purchase, be it authenticity, quality, manufacturer warranty, or the price. Our merchants typically are successful retailers or brand owners or authorized dealers who have earned credibility and customer loyalty through years of excellence in building customer experience in the offline environment. So as a buyer you can be confident that you are buying the reliable merchants. ShopClues brings the best from all India together on one platform.
Our merchants enjoy the benefit of our superior E-Commerce technology platform, large reach, robust fulfillment processes, reliable payment facility and unmatched marketing expertise. This allows them to focus on what they do the best, bringing the best products to the customer at the best price. We not only help our merchants reach to a larger market on a reliable platform but also to increase business multifold within the online space. This is done through a host of business management tools, effective marketing and decision enabling analytics. And last but not the least, our buyer centric approach which ultimately leads to long term loyalty.
You may be a buyer or a seller but there is one thing in common that ShopClues promises to both, unmatched online experience no matter which side of the transaction you are. Welcome to the marketplace!
ShopClues.com offers 5,500+ global & regional brands, India´s largest base of merchants with over 33,000+ merchants, 4.0 million+ SKUs across 2,025+ listing categories. ShopClues ships items to more than 12,000 cities, have the largest offering of EMI plans, and offers loyalty points known as Clues Bucks. ShopClues is funded by leading institutional investors and has 450+ employees in India, based out of Gurgaon, New Delhi, Mumbai, Jaipur and Vadodara.
Shopclues Business Model
ShopClues works on a zero-inventory marketplace model where sellers can display their product catalogues. Besides helping merchants reach out to a larger customer base, ShopClues also claims to increase their (merchants) business by providing a number of business management tools and marketing and decision-enabling analytics.
The company claims to evaluate merchants carefully before they set up shop on the platform. These merchants typically are successful retailers, manufacturers, brand owners or authorized dealers who have earned credibility and customer loyalty in the offline environment.
Shopclues Awards & Achievements
- Best E-Commerce Site of the Year´ at Social Media Summit & Awards (2013), by Global Youth Marketing Forum
- Best e-Retailer of the Year - Value for Deals' by at 2nd National Indian e-Retail Awards 2013, by Franchise India