Vaidik Pachauri
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Most useless app. 1 rating as 0 is not possible. Slowest transactions ever. Also it seems that NPCI has deliberately made it sluggish & buggy to benefit private players in UPI space. Drawbacks: 1. Logs you out automatically in frequent intervals. 2. Fails to autoread the OTP while registration/ login and also does not let you enter it manually, ensuring that your registration/ login fails. 3. If you are using it, kindly deregister right now. NPCI itself doesn't want you to use it..!!
17 people found this review helpful
Sunil Krishnan
Recent UI update killed the ease of use completely. Primary use of a UPI payment app is to send the money, everyone open the App and look for the QR code scanner button it was big and easy to click earlier when it was on the edge of the screen. The current placement of the scan button is tucked in between two other buttons and made it small, which make you click other buttons accidentally. Common sense is lacking in the UI update. 😑
72 people found this review helpful
National Payments Corporation of India (NPCI)
April 26, 2024
Hi, we regret the inconvenience caused. You can share your feedback at https://www.bhimupi.org.in/get-touch or call on our customer care number 1800-120-1740.
Warm regards,
Team BHIM.
Sriram S
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Updated to latest version. Now if we try to scan, it shows portion of previous page, for a second, in the camera/scanning section. Also if we choose to scan without logging in, it prompts to scan again. This is a frequent issue. And it prompts for 'UPI Lite' every time we do transaction. This is a big nuisance. Instead give it in menu to enable or disable that feature. BHIM Dev/tech team should think practically from user angle. Also test it thoroughly before releasing updates. Thanks.
437 people found this review helpful
National Payments Corporation of India (NPCI)
May 22, 2023
Hi, apologies for the inconvenience. As we are constantly trying to improve the app, we request you to share the specific issues you've faced so that we can resolve them. Please feel free to share your feedback at https://www.bhimupi.org.in/get-touch or call on our customer care number 1800-120-1740. Warm Regards, Team BHIM.